Returns & Exchanges

At North Sails, we are committed to ensuring our high-performance gear meets your expectations, which is why we offer a 30-day return window for all unused apparel and equipment. We strive to make the return process as seamless as possible so you can get back to your next adventure on the water.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, original condition.

• 3.
  Attach the Label

  Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.